Frequently Asked Questions (FAQ)
A: Yes. Every product sold at Kay Kicks is 100% authentic and verified. We do not deal with fakes or replicas.
A: Most products include the original box. If the box is missing or replaced, it will be clearly noted in the product description.
A: Due to the limited and collectible nature of our products, all sales are final. If there’s an issue with your order, contact us and we’ll do our best to assist.
A: Yes. At checkout, select "Local Pickup" if you’d like to collect your order at our Toronto location.
A: Sizes vary by model. Please check the size selector on each product page. For size-specific guidance, feel free to contact us before purchasing.
A: We provide size selectors on each product page. If you need help choosing the right size, contact us with your usual size and foot measurements, and we’ll assist you.
A: Most models run true to size, but sizing can vary by brand and style. We recommend reviewing the product description for any specific fit notes.
A: Restocking depends on availability from suppliers and releases. Sign up for our newsletter to stay updated on new arrivals and restocks.
A: Contact us immediately within 48 hours of receiving your order with photos of the issue. We will work with you to resolve the problem promptly.
